Privacy Policy

1. Introduction

Welcome to Gahaki ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Username, email address, password, and profile picture
• Payment Information: Billing details when you purchase Gold (processed securely through third-party payment processors)
• Profile Information: Game statistics, achievements, preferences, and settings
• Communications: Messages you send through our support system or in-game chat

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Game activity, match history, time spent playing, features used
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2.3 Third-Party Authentication

When you sign in using Apple, Google, or Facebook, we receive basic profile information from these services according to your privacy settings with them.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our gaming services
• Create and manage your account
• Process transactions and send purchase confirmations
• Match you with other players and facilitate gameplay
• Display leaderboards and player rankings
• Send important updates about your account and the Service
• Respond to your support requests and communications
• Detect and prevent fraud, abuse, and security issues
• Analyze usage patterns to improve our Service
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Public Information

Your username, profile picture, game statistics, and match history are visible to other players. You can adjust some privacy settings in your account preferences.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, data analytics, email delivery, hosting services, and customer support.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at privacy@gahaki.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our Service, you consent to the transfer of your information to these locations.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@gahaki.com
Data Protection Officer: dpo@gahaki.com
Address: Gahaki Privacy Team